Selro

⚙️ Order Management – Default Settings in Selro

You can customize your default order settings in Selro to better fit your workflow and operational preferences.

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Click on your username in the top-right corner.

Select Settings from the dropdown.

1. Log in to your Selro account.
2. Click on your username in the top-right corner.
3. Select Settings from the dropdown.
4. Go to the Orders tab.

Selro gives you full control over how your pick and pack lists appear. You can tailor them for both internal use and external warehouse teams.

Choose which columns are displayed in your PDF or Excel pick and pack lists.

Remove unnecessary fields to declutter your layout.

- Choose which columns are displayed in your PDF or Excel pick and pack lists.
- Remove unnecessary fields to declutter your layout.

Group your pick list by SKU for easier consolidation and packing of similar items.

- Group your pick list by SKU for easier consolidation and packing of similar items.

Select your preferred paper size for printed documents.

Adjust the paper width to suit your printer and format.

Choose whether to print the Order ID as a Barcode or QR Code.

- Select your preferred paper size for printed documents.
- Adjust the paper width to suit your printer and format.
- Choose whether to print the Order ID as a Barcode or QR Code.

Enable this option to print a separate page for each order—ideal for individual packing slips.

- Enable this option to print a separate page for each order—ideal for individual packing slips.

Enable this option to show your Inventory SKU and Title instead of the Listing SKU/Title in the order section.

Recommended if your inventory SKU differs from what is listed on marketplaces.

- Enable this option to show your Inventory SKU and Title instead of the Listing SKU/Title in the order section.
- Recommended if your inventory SKU differs from what is listed on marketplaces.

❌ Manage Order Cancellation Reason Codes

Customize the list of cancellation reasons shown when cancelling an order. This helps with reporting and internal tracking.

By default, Selro displays up to 100 orders on the order management page.

To adjust this, modify the "Default Order Size" field under order settings.

- By default, Selro displays up to 100 orders on the order management page.
- To adjust this, modify the "Default Order Size" field under order settings.

You can choose to display newest orders first or oldest orders first in the unshipped orders section.

This helps you prioritize either the most recent or the longest pending orders based on your fulfilment strategy.

- You can choose to display newest orders first or oldest orders first in the unshipped orders section.
- This helps you prioritize either the most recent or the longest pending orders based on your fulfilment strategy.

🧾 Default Order View: Summary vs. Line Item

- Summary View – Shows one line per order.
- Line Item View – Displays each item in the order on a separate line.

This setting affects how orders appear in your Order Management page.

- Order View: Choose between:
 - Summary View – Shows one line per order.
 - Line Item View – Displays each item in the order on a separate line.
- This setting affects how orders appear in your Order Management page.

If you'd like to personalize your order numbers, you can add a prefix or suffix to your Order ID.

- Prefix: <code>WEB-</code> → <code>WEB-12345</code>
- Suffix: <code>-UK</code> → <code>12345-UK</code>

- If you'd like to personalize your order numbers, you can add a prefix or suffix to your Order ID.
- For example:
 - Prefix: <code>WEB-</code> → <code>WEB-12345</code>
 - Suffix: <code>-UK</code> → <code>12345-UK</code>