✅ Order Management Setup Checklist
This checklist is designed to help new users fully set up their Selro account to ensure a smooth and efficient order management process.
1. Enable Order Download
Ensure the order download function is enabled for all connected marketplaces.
Go to:
Inventory → Inventory Synchronise → Enable Order Download
2. Add Weights & Dimensions
Assign weights and dimensions to each of your products. This is essential for accurate shipping label generation.
For bulk updates, use our import tool.
3. Set Up Shipping Couriers
Add and configure your preferred shipping couriers, including your dispatch address.
Refer to the setup guide for full instructions.
4. Install the QZ Printer (Optional)
If you wish to print shipping labels directly from Selro, ensure the QZ printer is downloaded and running on your device.
5. Enter IOSS Data (If Applicable)
If you're shipping to the EU, make sure to enter your IOSS information in Selro.
6. Add Import/Export HS Codes (If Required)
Enter your HS codes for international shipments to avoid delays and ensure compliance.
7. Set Up Shipping Rules & Processing Folders (Optional)
Automate order handling with shipping rules and custom processing folders.
8. Customise Pick & Pack Lists
Edit or customise your Pick & Pack lists, or use the default settings.
Go to:
Top-right menu → Settings → Orders → Edit Pick & Pack Lists
9. Customise Customer Invoices
Tailor your customer invoices with your logo, company info, and other details.
10. Set Up Integrated Labels (Optional)
You can configure integrated labels per shipping courier for streamlined printing.
11. Confirm Shipment to Update Order Status
When generating shipping labels, always select ‘Confirm Shipment’ to:
Send tracking data to the marketplace.
Update the order status.
To verify confirmation, check:
Orders → All Orders → Fulfilment Processing Tab
Need help with any part of the setup? Reach out to our support team at [email protected]