🚫 How to Cancel a Shipment Label in Selro
If you need to cancel a shipping label, follow these simple steps within Selro:
🎥 Watch the Tutorial Video
To see a step-by-step guide, check out our tutorial video on how to Cancel a label within Selro:
🔄 Step 1: Navigate to Manage Shipments
Go to the Shipping menu and select Manage Shipments.
🛑 Step 2: Cancel the Shipment
Find and select the order you wish to cancel the shipment for.
Click the Actions dropdown menu.
Select Cancel Shipment Job.
If you have created your shipping labels in a batch, locate the shipment batch
Click Edit.
Locate the label you wish to cancel and click the Actions dropdown menu.
Select Cancel Label.
⚠️ Important Notes
Only certain couriers support label cancellation directly within Selro.
If a courier does not support in-platform cancellations, you will need to cancel the label directly through the courier’s portal.
📋 Supported Couriers for Label Cancellation in Selro:
Courier | Cancellation Supported |
Royal Mail | ✅ |
Parcelforce | ✅ |
ProCarrier | ✅ |
DX Delivery | ✅ |
DX Freight | ✅ |
Amazon Seller Fulfilled Prime | ✅ |
Amazon Shipping | ✅ |
Parcelstation | ✅ |
ITD Global | ✅ |
Asendia | ✅ |
GFS | ✅ |
DHL Parcel | ✅ |
UPS | ✅ |
Caribou | ✅ |
FedEx | ✅ |
Yodel | ✅ |
Whistl | ✅ |
Parcelhub | ✅ |
Connexx | ✅ |
OneWorld Express | ✅ |
Scurri | ✅ |
APC | ✅ |
Smarttrack | ✅ |
The Delivery Group | ✅ |
If you’re unsure or run into any issues, feel free to contact Selro Support for assistance.