Selro

🚫 How to Cancel a Shipment Label in Selro

If you need to cancel a shipping label, follow these simple steps within Selro:

To see a step-by-step guide, check out our tutorial video on how to Cancel a label within Selro:

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🔄 Step 1: Navigate to Manage Shipments

Go to the Shipping menu and select Manage Shipments.

Find and select the order you wish to cancel the shipment for.

1. Find and select the order you wish to cancel the shipment for.
2. Click the Actions dropdown menu.
3. Select Cancel Shipment Job.

If you have created your shipping labels in a batch, locate the shipment batch

Locate the label you wish to cancel and click the Actions dropdown menu.

1. If you have created your shipping labels in a batch, locate the shipment batch
2. Click Edit.

3. Locate the label you wish to cancel and click the Actions dropdown menu. 
4. Select Cancel Label.

Only certain couriers support label cancellation directly within Selro.

If a courier does not support in-platform cancellations, you will need to cancel the label directly through the courier’s portal.

- Only certain couriers support label cancellation directly within Selro.
- If a courier does not support in-platform cancellations, you will need to cancel the label directly through the courier’s portal.

📋 Supported Couriers for Label Cancellation in Selro:

If you’re unsure or run into any issues, feel free to contact Selro Support for assistance.

If you need to cancel a shipping label, follow these simple steps within Selro

Cancel a Shipment/Shipping label

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Courier	Cancellation Supported
Royal Mail	✅
Parcelforce	✅
ProCarrier	✅
DX Delivery	✅
DX Freight	✅
Amazon Seller Fulfilled Prime	✅
Amazon Shipping	✅
Parcelstation	✅
ITD Global	✅
Asendia	✅
GFS	✅
DHL Parcel	✅
UPS	✅
Caribou	✅
FedEx	✅
Yodel	✅
Whistl	✅
Parcelhub	✅
Connexx	✅
OneWorld Express	✅
Scurri	✅
APC	✅
Smarttrack	✅
The Delivery Group	✅

Cancel a Shipment/Shipping label

🚫 How to Cancel a Shipment Label in Selro

🔄 Step 1: Navigate to Manage Shipments

🛑 Step 2: Cancel the Shipment

⚠️ Important Notes

📋 Supported Couriers for Label Cancellation in Selro: