🧩 Combining Orders from the Same Customer in Selro
Selro helps you manage multiple orders from the same customer by allowing you to automatically or manually combine them. This simplifies your order processing and can reduce shipping costs.
🎥 Watch the Tutorial Video
For a step-by-step visual guide on setting up and managing your product categories, watch the tutorial video below:
🔔 Automatic Combine Order Alerts
Go to Orders → All Orders
Selro will display a notification alert if there are orders from the same customer that can be combined.
📸 Example alert
When you see this alert, Selro will display the relevant orders together so you can review and merge them.
📸 Example of combined orders:
🔍 Manually Search for Orders to Combine
You can also manually check for orders that are eligible to be combined:
Navigate to Orders → Open Orders
Click Other Actions
Select Check Orders to Combine
This will open a pop-up window showing any orders that can be combined. Simply click the Combine button next to the matched orders.
📸 Example manual combine screen:
(Insert screenshot if available)
🔄 Uncombining Orders
If you've merged orders and need to separate them:
Open the combined order
Click the Uncombine button to split the orders back into their original state
📸 Uncombine option example:
