Adding internal notes to orders
S
Written by Selro Support
Updated over a week ago

To add internal notes onto your orders in Selro please follow the steps outlined below.

Please go to orders-> all orders-> click on the speech bubble (as pictured below)

mceclip0.png

The below window will then appear, please enter your order note here and click save.

mceclip1.png

When an order has an internal note the speech bubble will change colour to indicate this. (as pictured below.)

mceclip2.png

If you click on the speech bubble you will be able to see past order notes here, when the note was entered and which user entered the order note.

mceclip3.png

You can also see all internal notes if you edit the order

mceclip5.png

And then select the 'comments tab' all past order notes will appear here.

mceclip4.png
Did this answer your question?