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Manage Order Cancellation Reason Codes

Create your own custom order cancellation reason codes to better reflect your business needs.

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Written by Selro Support
Updated over 3 weeks ago

πŸ“ How to Add Custom Order Cancellation Reason Codes in Selro

In addition to the default cancellation reasons provided by Selro, you can create your own custom order cancellation reason codes to better reflect your business needs.


πŸ”§ Steps to Add Custom Cancellation Reasons

  1. Click on your username in the top-right corner of the dashboard.

  2. Go to Settings β†’ Order.

  3. Click on Manage Order Cancellation Reason Code.

  4. Enter your custom cancellation reasons and save.


βœ… Your additional cancellation codes will now be available when cancelling orders in Selro.

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