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How to stop RM tracking number being sent back to your marketplaces
How to stop RM tracking number being sent back to your marketplaces
S
Written by Selro Support
Updated over a week ago

If you DO NOT want your Royal Mail tracking number to be sent back to your marketplace please follow the steps outlined below.

Please go to shipping-> shipping courier set up-> set up royal Mail

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Next please select the tab 'shipping services'-> under the heading 'channel shipping service mapping' please select edit.

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From here you can select which channels you DO NOT want to send the tracking data too.

Once selected please ensure you click 'save'

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