🔄 Stock Synchronisation in Selro
Selro’s automated stock synchronisation keeps your inventory levels in sync across all connected marketplaces and e-commerce platforms.
Example:
If a product sells on Shopify, Selro automatically updates stock on eBay, Amazon, and other connected channels within 5-15 minutes— helping you avoid overselling.
🆔 How It Works: SKU Matching
Selro syncs inventory using the SKU (Stock Keeping Unit) across all listings.
🧩 SKUs must be identical across channels for stock sync to work.
🛑 If a listing lacks a SKU (e.g. eBay "Custom Label"), you must add one before enabling stock synchronisation.
✅ How to Enable Stock Synchronisation
Go to:
Inventory → Inventory SynchroniseToggle on Stock Sync for your entire account or select individual channels.
🔁 Only channels with sync enabled will update stock. If a sale occurs on a non-synced channel, other platforms won’t reflect the stock change.
🖼️ Screenshot:
⚠️ Important Requirements for Sync
✅ Enable Order Download for each channel — this is required for accurate sync.
📌 SKUs must match across all platforms. If SKUs differ, use the product merge feature (see separate user guide).
🧭 Master Inventory Setting
By default, Selro is the Master Inventory Source, meaning:
All stock changes must be made in Selro.
Selro pushes updates to each connected marketplace.
If you prefer to manage inventory from a marketplace (e.g. Amazon), you can:
Go to Inventory Synchronise
Select “Change Master Inventory Settings”
🖼️ Screenshot:
🚫 Exclude SKUs from Stock Sync
You can prevent specific SKUs from being synchronised:
Go to:
Inventory Synchronise → Products Excluded from Stock SyncClick “Please click here” to upload a CSV file with the SKUs you want to exclude.
🖼️ Screenshot:
