📥 Custom Order Import & File Mapping in Selro
Selro allows you to import orders using your own CSV file format by creating a custom file mapping. Follow the steps below to set this up.
🔧 Step 1: Navigate to Custom File Mapping
Go to Inventory > Bulk Actions
Click on Custom Import Files
Select New Custom Import File Mapping > New Order Import File
🗂 Step 2: Create a New File Mapping
In the window that appears, enter a name for your import file mapping
This name is for your internal reference only
Map your CSV columns to the corresponding Selro fields
Use the dropdown to assign each Selro field to the correct column in your file
For
channel_id, select the appropriate sales channel from the dropdown
Once all fields are mapped, click Save Changes
📋 Step 3: Upload Your Order File
Your saved custom import mapping will now be visible
Click Choose File, select your order CSV file, then click Upload
📊 Step 4: Check File Import Status
After uploading, click File Import History to view the status
(Image:mceclip6.png)Your import file will be processed within 20–30 minutes
The status will update once processing is complete
💡 Tip: You can create and manage multiple custom file mappings to support different suppliers, formats, or marketplaces.