If you are experiencing any issues with your Shopify connection within Selro this may be because not all permissions have been enabled in your Shopify account.
You can test this by clicking on your username-> select connections-> edit your Shopify account-> click test connection.
If your Shopify account is connected with limited access the below error message will then appear.
To correct this please log into your Shopify account.
Click on apps
Click on app and sales channel settings
Click view custom apps
Click on your Selro app
Click review configuration
Click 'edit' admin API integration
You can enable your permissions here:
You will need to enable the following permissions:
Analytics
Assigned fulfillment orders
Customers
Discounts
Draft orders
Files
Fulfillment Services
Inventory
Locations
Merchant-managed fulfilment orders
Order editing
Orders
Product listings
Products
Shipping
Third-party fulfilment orders