To connect Rakuten in Selro please follow the steps outlined below.
Click on your username located in the top right-hand corner.
Choose 'Connections' and then select 'Marketplaces'.
Click on 'Add Rakuten'.
Next, enter your account information.
Please get in touch with your account manager at Rakuten to obtain your API details.
Importing Products:
Enable 'Download the catalogue into Selro.'
Select 'Download Rakuten catalogue' to import your products into Selro.
The import process typically takes around an hour.
Pro Tip: Keeping the checkbox enabled ensures that any new products added directly to Rakuten will be automatically imported into Selro every 24-48 hours.
Import Orders:
Enable 'Download the orders into Selro.'
New orders placed after enabling this feature will be imported into Selro.
Please note that past orders will not be automatically imported.
Important: If you wish to import past Rakuten orders, refer to the user guide below for detailed instructions on bulk importing orders.
For a detailed tutorial on this process, please refer to the video provided below.