Overview
Different sales channels use different item condition values when creating listings. Selro allows you to map your inventory item conditions to the corresponding condition values required by each sales channel.
By configuring these mappings, Selro will automatically send the correct item condition when creating new listings, helping to ensure your listings are published successfully and accurately across all connected marketplaces.
Why Use Item Condition Mapping?
Each marketplace has its own condition terminology.
For example:
Selro Inventory Condition | Reverb Condition |
New/Brand New | Brand New |
Used Like New | Excellent |
Used Very Good | Very Good |
Used Good | Good |
Used Acceptable | Fair |
Without condition mapping, listings may be rejected or assigned an incorrect condition when published to a sales channel.
Please note: This feature is only available for following sales channels.
eBay |
Reverb |
Accessing Item Condition Mapping
Step 1: Open the Sales Channel Settings
Log in to your Selro account.
Navigate to the relevant sales channel integration.
Open the channel settings page.
Select the Other Settings tab.
You will see the Map Item Condition option.
Example
The Map Item Condition setting is located under:
Integration Settings → Other Settings → Map Item Condition
Configuring Item Condition Mapping
Step 2: Open the Mapping Screen
Click the Edit button next to Map Item Condition.
The item condition mapping window will open.
Step 3: Map Selro Conditions to Marketplace Conditions
The left column displays your Selro inventory conditions.
The right column displays the available item conditions supported by the sales channel.
For each Selro condition:
Click the drop-down list.
Select the appropriate marketplace condition.
Repeat for all conditions.
Example Mapping for Reverb
Selro Inventory Condition | Reverb Listing Condition |
New/Brand New/New with box/New with tags | Brand New |
New without tags/Unused item with no signs of wear | Like New |
New with defects/Collectible Like New | Excellent |
Used Like New | Excellent |
Used Very Good | Very Good |
Used Good | Good |
Good | Good |
Used Acceptable | Fair |
Saving Your Changes
Step 4: Save the Mapping
After completing the mappings:
Click Save.
Selro will store the mappings for the selected sales channel.
The mappings will then be used automatically whenever new listings are created for that channel.
How the Mapping Is Used
When a listing is created:
Selro reads the item condition stored on the inventory item.
Selro checks the configured condition mapping.
The corresponding marketplace condition is selected automatically.
The listing is submitted to the sales channel using the mapped condition value.
Example
Inventory Item:
Condition: Used Very Good
Configured Mapping:
Used Very Good → Very Good
Listing Sent to Reverb:
Condition: Very Good
Best Practices
Review Marketplace Condition Definitions
Different marketplaces may interpret conditions differently. Always review the marketplace's condition guidelines before configuring mappings.
Complete All Mappings
Ensure all Selro conditions are mapped to avoid listing errors or missing condition values.
Review Mappings Periodically
Sales channels occasionally introduce new condition options. Review your mappings when adding new channels or updating existing integrations.
Test with a Sample Listing
After configuring mappings, create a test listing and verify that the correct condition is displayed on the sales channel.
Troubleshooting
Listing Condition Appears Incorrect
Verify the inventory item condition in Selro.
Check the configured condition mapping.
Confirm the marketplace supports the selected condition.
Listing Creation Error
Ensure all required conditions have been mapped.
Review the marketplace's condition requirements.
Save the mapping configuration before creating listings.
Summary
Item Condition Mapping ensures that Selro inventory conditions are translated correctly into marketplace-specific listing conditions. Once configured, Selro automatically applies the appropriate condition whenever a new listing is created, helping to improve listing accuracy and reduce manual work.