Connecting your Debenhams account with Selro is a straightforward process. Please follow the steps outlined below to seamlessly integrate your accounts:
In your Selro account, click on your username located in the top-right corner.
Navigate to the "Connections" section.
Under "Marketplaces," select "Add Debenhams."
Provide an account nickname for internal reference in Selro.
Obtaining Debenhams API Key:
Log into your Debenhams store seller account.
Go to "My User Settings."
Select the "API Key" tab.
Copy and paste the API key into Selro.
Note: If you encounter difficulties locating your API key, please contact your Debenhams account manager for assistance.
Importing Products:
Enable 'Download the catalogue into Selro.'
Select 'Download Debenhams catalogue' to import your products into Selro.
The import process typically takes around an hour.
Pro Tip: Keeping the checkbox enabled ensures that any new products added directly to Debenhams will be automatically imported into Selro every 24-48 hours.
Importing Orders:
Enable 'Download the orders into Selro.'
New orders placed after enabling this feature will be imported into Selro.
Please note that past orders will not be automatically imported.
Important: If you wish to import past Debenhams orders, refer to the user guide below for detailed instructions on bulk importing orders.
Additional Information:
Debenhams integration currently supports stock synchronization and order management.
Listing new products on Debenhams must be done directly on your Debenhams account; Selro does not support creating new listings at this time.
We hope this guide simplifies the process of connecting and managing your Debenhams account through Selro. If you have any questions or encounter difficulties, feel free to reach out to [email protected] for assistance.