Troubleshooting Tip: Item Showing as “Suspended” on OnBuy
If an item appears as Suspended on OnBuy, please follow the steps below:
Remove the listing directly from OnBuy for the affected item.
Tip: After removing the listing, wait 30 minutes before attempting to re-list the item.
Once the waiting period has passed, re-list the product again from Selro.
This process refreshes the listing and usually resolves the suspension status.